Digital HR Services Experience – The Big Lip-Service

For decades, companies were trying to square the circle and deliver‘more for less’. They called it ‘HR Transformation’ or new, ‘P&O Transformation’. The promise: We will provide more business value at lower P&O (People & Organization) function cost. They largely underdelivered – sometimes on the cost side, and often on the business value side. With all the buzz about AI and digitization and in the light of rising expectations for better work experiences, is there finally a way to fulfill the promise of ‘more for less’?

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Squaring the Circle

For decades, companies were trying to square the circle and deliver‘more for less’. They called it ‘HR Transformation’ or new, ‘P&O Transformation’. The promise: We will provide more business value at lower P&O (People & Organization) function cost. They largely underdelivered – sometimes on the cost side, and often on the business value side. With all the buzz about AI and digitization and in the light of rising expectations for better work experiences, is there finally a way to fulfill the promise of ‘more for less’?

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HR Operating Model for the AI Era

Our groundbreaking research, co-created with 15 major European enterprises including BASFDeutsche BahnNovartisthyssenkruppSymrise AGBrose GroupGXO Logistics, Inc. and validated by industry experts including David Green 🇺🇦John BoudreauThomas Otter, and others reveals exactly how AI is transforming HR roles and activities.

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Insight222 People Analytics Trends 2025/26: Navigating AI and People Analytics from Ambition to Action

Since 2020, Insight222 has conducted one of the largest annual studies in people analytics every year, publicly available as the People Analytics Trends Report. Our latest research shows that sustained investment in people analytics materially improves how organisations adopt and realise value from AI, leading to stronger business outcomes. This article explores the key insights and highlights from the report.

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Harnessing Data for Growth: The Impact of People Analytics

In 2020 the human aspect of business was magnified by the global pandemic, and since then numerous topics of a “people nature” have topped business agendas – social justice and inclusion, well-being, hybrid working, hyperinflation and geo-political events – making people topics high profile for C-suite executives and boards of directors across the globe.  

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