Managing Employee Experience Part 1:
Top Challenges
Think differently about employee experience, how it should be measured, and how to improve it
What Will I Learn in This Course?
This course, developed in collaboration with Jennifer Sigler, Head of Research at TI People, FOUNT Global, Inc., and the EXchange, is based on groundbreaking research from the 2022 State of EX survey. It is designed to help mid-career or senior HR/EX professionals think differently about employee experience, how it should be measured, and how to improve it. This course is Part 1 of a two-part series, and both parts revolve around four primary themes: dispersal, measurement, agility, and humancentricity. In this course you will:
Discover the vital role of business leaders and managers as the #1 influencers of EX, and explore the barriers that hinder collaboration between EX teams and business leaders.
Uncover the challenges organisations face when it comes to measuring EX impact, both in terms of business/financial outcomes and employee satisfaction.
Explore the concept of "EX impact maker" work and how it allows employees and the business to witness tangible results even before laying all the foundations.
Examine the misconception surrounding employee needs and desires, and the importance of prioritising their well-being above hierarchical structures.
The activities in this course also help to internalise all the new ideas: mostly reflections or conversation-starters and survey-like quizzes that aren’t tests, but rather give you an indication of where your organisation or team is EX-wise. This course will inspire you to rethink employee experience and equip you with the tools to make a positive impact in your organisation.
Click on the FREE PREVIEW of the course introduction above to see what you will learn by enrolling in this course.
Get Certified with myHRfuture
‘Managing EX I: Top Challenges’ is an intermediate course that will enable you to think differently about employee experience, how it should be measured, and how to improve it, in addition to groundbreaking research from the 2022 State of EX survey from TI People.
Our unique mix of training courses, videos, interviews, podcasts, case studies and articles help you build hands-on skills while providing real-life context to what you’ve learnt.
What skills will I gain with this certification?
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Course Curriculum
This course is 2.5 hours long and part 1 of a two-part series that will enable you to think about Employee Experience differently.
Module 1 - Course overview
Module 2 - A new definition of EX
Module 3 - Top challenges
Module 4 - Dispersal
Module 5 - Measurement
Module 6 - Agility
Module 7 - Humancentricity
Module 8 - Recap/Resources
Preview Sample Content from this Course
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Yes, upon completing any course on the myHRfuture Academy, you will receive a digital badge and a PDF certificate to show that you have completed all of the course content.