Episode 116: How to Combat the Burnout Epidemic (Interview with Jennifer Moss)

On the show today, I am talking to Jennifer Moss, award-winning author, public speaker, and expert in workplace well-being. Having recently published a book called ‘The Burnout Epidemic’, Jennifer and I will explore her top tips into recognising and tackling burnout to improve wellbeing at the employee, team and organisation level. Our conversation will cover some of the interesting data insights the pandemic has triggered on employee burnout. We will also discuss strategies that people leaders can take to keep employees happy and healthy such as: building burnout proof reward and recognition strategies, as well as implementing hiring initiatives that create a culture of burnout prevention. Click below to listen to this week’s episode or to read the full transcript.

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Episode 115: How to Deliver Workforce Insights at Scale (Interview with Ampie Swanepoel and Werner Merbold)

On the show today, I am talking to Ampie Swanepoel, Head of Workforce Insights Value Management and Werner Merbold, Head of Workforce Insights at Standard Bank Group, we go on a journey to explore how they are successfully delivering workforce insights at scale. In this episode, we discuss the significance of empowering people leaders to become more data-driven, and how they went about gaining buy-in from the organisation to share workforce data to their people leaders. Throughout this episode we also explore the shift from rear-view mirror reporting towards predictive workforce analytics, how the combination of a data driven chief human resources officer, a HR technology platform and a team of Meaningful Workforce Insights champions has helped Standard Bank Group deliver insights at scale as well as how they’re able to deliver insights at scale not just among HR, but across Standard Bank Group to empower business leaders. Click below to listen to this week’s episode or to read the full transcript.

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Episode 114: How to Lead Hybrid Teams with Clarity and Agility (Interview with Shlomit Gruman-Navot)

On the show this week, I’m speaking to Shlomit Gruman-Navot, Chief People Officer at OLX Group, one of the largest and fastest growing global trading platforms. With over 20 years of building organisational strength for global organisations, in this episode, Shlomit provides her invaluable insight into successfully leading hybrid teams during challenging and unprecedented times. Redefining the term VUCA as Vision, Clarity, Understanding and Agility, Shlomit shares why this is key for people leaders to successfully tackle what she currently coins as a ‘human-centric crisis’. Click below to listen to this week’s episode or to read the full transcript.

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Episode 113: How People Shape Data, and How Data Shapes People (Interview with Visier’s Ian Cook)

On the show this week, I’m speaking to Ian Cook, VP of People Analytics Solutions at Visier. He’s a man with a real passion for the people side of business and the subtle arts of bringing the right people together for optimum results. In this episode Ian shares insights, and plenty of case studies, on how best to approach data and real-life humans in separate but complementary ways. He also covers the dramatic rise in people analytics over the past few years and what it now means to be in a phase of mass adoption, the shift in what business leaders expect from HR when it comes to people analytics, how to get employees onboard with your data-driven ambitions, how to help HR business partners become more data literate and the concept of “turmoil contagion”. Click below to listen to this week’s episode or to read the full transcript.

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Episode 112: Live Special from People Analytics World 2022: Linking People Analytics to Business Impact (Interview with Jordan Pettman and Tertia Wiedenhof)

On the show this week, I’m speaking to Jordan Pettman Head of Organisation Analytics and Insight at London Stock Exchange Group, and Tertia Wiedenhof Head of People Analytics and Insights at Rabobank. This week’s show a slightly different podcast from normal, as this episode was recorded live at People Analytics World 2022, which took place in London and online in April. In this episode, you’ll hear their thoughts about the impact of the pandemic on the field of people analytics, the changing role of the chief people officer, the evolution and future considerations of hybrid working, the increased appetite for data-driven analytics, the best way for people analytics teams and HR to successfully work together. Click below to listen to this week’s episode or to read the full transcript.

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Episode 111: How to Grow Your People to Grow Your Company (Interview with Whitney Johnson)

On the show this week, I am talking to Whitney Johnson is CEO at Disruption Advisors and author of “Smart Growth – How to Grow Your People to Grow Your Company”. It’s full of advice about how individuals and organisations can realise their potential by charting where they are on Whitney’s reimagined version of the “S curve” model. Whitney has insights that speak to all of us, regardless of where we are on our professional journey. She’s got examples from companies – big and small – who have helped retain key talent by keeping them learning, developing and remaining firmly engaged. Whitney’s also got advice for recruiters on when – and how – they can identify people at the right stage of their career path, thoughts on juggling multiple S-curves at the same time, and tips on how to navigate professional development as we continue to build a new world of work, post-pandemic. Click below to listen to this week’s episode or to read the full transcript.

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Episode 110: How Uber Used Employee Listening to Develop its Return to Office Strategy (Interview with RJ Milnor)

On the show this week, I am talking to RJ Milnor, Head of People Analytics at Uber, about the work he and his team have been doing around employee listening, hybrid working and productivity. Throughout our conversation, RJ, talks about the journey that Uber embarked on to use people analytics to better understand employee sentiment, during the pandemic, and how that work has shaped Uber's approach to hybrid working and employees returning to the office. In this episode, we discuss how Uber conducts employee listening and how it's approach to surveys and continuous listening has changed throughout the pandemic. Click below to listen to this week’s episode or to read the full transcript.

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Episode 109: What is the Impact of Hybrid Working on Employees and Employers? (Interview with Peter Cappelli)

On the show this week, I am talking to Peter Cappelli, the George W. Taylor Professor of Management and the Professor of Education and Director for The Centre for HR, at The Wharton School. Throughout the conversation Peter shares his extensive knowledge and research on the world of work, HR, and leadership and we cover a number of different topics that Peter, has unique insights on. These include the impact of hybrid working on employees and employers and the effect this could have on people in their careers, now that we are coming out of the pandemic. We look at how employers are approaching bringing employees back to the office and what that means for employee productivity and engagement. Click below to listen to this week’s episode or to read the full transcript.

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Episode 108: What Do You Need To Support Continuous Workforce Planning? (Interview with Abdul Hummaida)

On the show this week, I am talking to Abdul Hummaida, Chief Technology Officer at orgvue. Throughout our conversation, Abdul shares his perspective on the evolution of org design and workforce planning and the shift that companies are making, to more frequent and regular planning cycles. We discuss the importance of having access to real-time data that can support planning decisions and enable collaboration across different parts of the business and we also look at the role of technology in supporting organisations to move to shorter planning cycles and provide better security when dealing with sensitive data. Click below to listen to this week’s episode or to read the full transcript.

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Episode 107: Coca-Cola's Chief People Officer on HR's Role in Organisational Transformation (Lisa Chang)

On the show this week, I am talking to Lisa Chang, Senior Vice President and Chief People Officer at the Coca-Cola Company. Throughout our conversation Lisa shares her perspective on how HR is evolving as a function, based on her experiences throughout a nearly 30 year career in HR and her current role as a chief people officer, for employees across more than 200 countries worldwide. We also discuss the role of the Chief People Officer and the HR function in supporting organisational transformation, the impact of the pandemic on employee experience and wellness and how the Coca-Cola Company has addressed this as well as the critical areas that HR needs to focus on to be successful in the future. Click below to listen to this week’s episode or to read the full transcript.

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Episode 106: How to Encourage Employees to Speak Up with Ethan Burris

On the show this week, I am talking to Ethan Burris, Senior Associate Dean for Academic Affairs and Professor of Management at The University of Texas at Austin, where we will discuss Ethan’s fascinating work on employee voice. Throughout our conversation Ethan and I discuss, the organisational dynamics surrounding employee voice and leadership. In particular, we discuss what employees need to consider when giving feedback to their managers and selling ideas up the chain of command. We look at how managers can create an environment where their employees feel comfortable giving and receiving feedback and we also talk about what companies need to consider when trying to scale employee listening. Click below to listen to this week’s episode or to read the full transcript.

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Episode 105: What Will the Future of HR Look Like in 2030? (Isabelle Chappuis and Gabriele Rizzo)

On the show this week, I am talking to Isabelle Chappuis and Gabriele Rizzo, the authors of a fascinating new book called "HR Futures 2030. A Design For Future Ready Human Resources". Throughout our conversation, Isabelle and Gabriele, run through their 10 traits for the future of work in HR and cover some of the key disciplines that HR leaders will need to consider to be successful in 2030 and beyond. Isabelle, Gabriele, and I also discuss, what is foresight and how can techniques from the world of defence be used in HR and in business to provide a strategic advantage and we look at the importance of topics such as trust, community, digital, and sustainability, to organisations of the future. Click below to listen to this week’s episode or to read the full transcript.

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Episode 104: How HR can be a Partner and a Coach to the Business (Mambu's Chief People Officer, Charlie Johnston)

On the show this week, I am talking to Charlie Johnston, Chief People Officer at Mambu. Throughout our conversation, Charlie shares his illuminating perspective on how HR can partner effectively with the business and the role of HR in supporting business leaders and their teams. We also discuss the differences between running HR in a large company and a smaller startup environment, the capabilities that HR needs to be successful in the future, how to make sure that HR is always focused on supporting the business strategy, and then finally, Charlie shares his thoughts on the future for employee experience and how technology will support this. Click below to listen to this week’s episode or to read the full transcript.

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Episode 103: How to Use Skills Data as a Catalyst to Improve Talent Experience (Interview with Loïc Michel)

On the show this week, I am talking to Loïc Michel, CEO at skills intelligence and talent marketplace platform 365Talents. Throughout this episode, Loïc and I discuss, how skills data can be used to improve employee experience and support successful talent management. We look at how advances in AI now mean that skills can be mapped in real time, overcoming some of the complexities that organisations have struggled with in doing this previously and we also dive in to how skills data can be used for internal mobility and improving employee retention. Finally, Loïc, shares his thoughts on the future of employee experience and how technology will support this. Click below to listen to this week’s episode or to read the full transcript.

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Episode 102: How to Connect People Analytics and Employee Experience (Interview with Laura Stevens)

On the show this week, I am talking to Laura Stevens, Vice President of Global Strategy, Analytics and Employee Experience at DSM. Throughout this episode we discuss how Laura is using her prior experience as a people analytics consultant, to influence her strategy for the people analytics function at DSM. Laura also shares the synergies and opportunities that can be leveraged between employee experience and people analytics by designing services with the human in mind. We also explore how people analytics teams can help to support HR business partners and managers, to become more data-driven. And finally Laura shares her tips on how to prioritise the areas that people analytics teams should work on, in order to ensure that they can scale successfully. Click below to listen to this week’s episode or to read the full transcript.

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Episode 101: How to Build Great Employee Experiences (Interview with Jason Averbook)

On the show this week, I am talking to Jason Averbook, CEO and Co-Founder at Leapgen, one of the leading global authorities on HR technology and employee experience. Throughout this episode, Jason and I discuss his thoughts on how companies should approach employee experience and why that involves a whole person approach with human experience as the focus. We look at why it is so important to understand an individual's purpose and how they want to work, so you can design solutions that meet them where they are and where they are going, and we look at the role of data and technology in helping organisations to understand and measure employee experience. Click below to listen to this week’s episode or to read the full transcript.

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Episode 100: Does the Future of Work Mean Work Without Jobs? (Interview with Ravin Jesuthasan and John Boudreau)

This week, we have got two guests on the show: Ravin Jesuthasan, Senior Partner at Mercer and John Boudreau, Professor Emeritus of Management and Organisation at the University of Southern California, The Marshall School of Business, who are releasing a new book, their fourth together, called Work Without Jobs. Throughout the episode, John and Ravin discuss how they see the future of work and jobs evolving, including the core principles behind their new work operating system. We look at examples of organisations like Unilever, Genentech, and DHL, who have already started to move towards this future system, the impact on leadership of moving to a new work operating system and what that entails for existing leadership behaviours and we also look at what this means for HR, people analytics, and society in general, and look at how you can get started with adopting this new way of working. Click below to listen to this week’s episode or to read the full transcript.

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Episode 99: How Unilever is Creating New Ways of Working for Its Employees (Interview with Placid Jover)

This week’s podcast guest is Placid Jover, VP of HR for Latin America at Unilever. Throughout our discussion, Placid and I discuss his perspective on how the people analytics field has evolved over the last decade. We look at how Unilever is tackling inclusivity, in particular when it comes to age and changing workforce demographics and Placid talks about the new innovative model that Unilever has launched called, U-Work that helps its workforce to work, earn, learn, and live differently. Plus, Placid and I also discuss, the impact of the pandemic on the advancement of new working models for the future of work and we also look at how behavioural science can help improve the workplace. Click below to listen to this week’s episode or to read the full transcript.

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Episode 98: How to Measure Culture and Organisational Behaviour (Interview with Hani Nabeel)

This week’s podcast guest is Hani Nabeel, Chief Behavioural Scientist at iPsychTech, who discusses how behaviours are the leading indicator of culture, and why he thinks it is time to stop relying on measuring the outcomes of culture, like engagement, during a culture transformation. Throughout the episode, Hani and I discuss, the use of neural thinking, neural technology, and predictive analytics to measure culture. We look at how to connect culture to business outcomes and demonstrate the value of culture transformation. We also dig into some case studies from companies who are tackling cultural transformation and measuring success. Click below to listen to this week’s episode or to read the full transcript.

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Episode 97: Why is Organisational Behaviour Important in the Workplace? (Interview with Nigel Guenole)

This week’s podcast guest is Nigel Guenole, Director of Research and Ethics at the Institute of Management at Goldsmiths, University of London and a former colleague from our respective time at IBM. Throughout the episode Nigel and I discuss how the field of organisational behaviour has evolved over the last few years, what the value of the field is to the enterprise and what some of the new opportunities are. We also explore the capabilities that companies should build in organisational behaviour and how to do this, along with Nigel's recent research, looking into emerging analytical methods, skills identification, and building a skills ontology. Click below to listen to this week’s episode or to read the full transcript.

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