Episode 22: The Evolution of People Analytics at Microsoft (Interview with Dawn Klinghoffer, Head of People Analytics)

I'm often asked to provide examples of global organisations that lead the way when it comes to people analytics, whether that's based on business outcomes, benefit to the workforce or sophistication of the work. Microsoft is always one of just a handful of companies that I mention. The leader of Microsoft's People Analytics team is Dawn Klinghoffer and she is my guest on today's episode of the podcast, Dawn has led the People Analytics function at Microsoft for over 15 years.

I've known Dawn for a few years and never fail to be impressed with the totemical work she and her team are doing with people analytics at Microsoft. In our conversation, Dawn and I discuss the evolution of people analytics at Microsoft and the recent change she has made in how the team is organised. Click below to listen to this week’s episode or to read the full transcript.

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Episode 21: Reinventing Jobs: The Future of Work and its Impact on HR (Interview with John Boudreau, Professor and Research Director at USC)

In order to survive and flourish, the HR function needs to evolve by embracing analytics, providing more business value and delivering exceptional workforce experiences. John Boudreau joins me on the podcast to explore some of these themes and the concepts from his recent book, Reinventing Jobs.

John is the Research Director for USC's Center for Effective Organizations and Professor of Management and Organisation at the Marshall School of Business. In our conversation, John and I discuss the reorganisation of work and the far-reaching implications for HR. Click below to listen to this week’s episode or to read the full transcript.

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Episode 20: Designing an Exceptional Employee Experience (Interview with Tanuj Kapilashrami, Group Head of HR at Standard Chartered Bank)

How do you define and develop the culture required to deliver on your organisation's purpose? How do you involve employees? And how do you measure the impact to ensure that you're on the right track?

My guest on today's episode of the podcast is Tanuj Kapilashrami and she's tackled all of these challenges in her role as Group Head of HR at Standard Chartered Bank and also ensured that HR has taken the lead role in driving employee experience throughout the bank. Click below to listen to this week’s episode or to read the full transcript.

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Episode 19: What is Agile HR and How are Companies Adopting It? (Interview with Anna Tavis, Associate Professor at NYU)

Agile isn't just for Tech anymore. It's transforming how organisations hire, develop and manage their people. It's also transforming how HR interacts with the Workforce from doing things to employees to designing programs and Technology with and for employees. In many ways agile is the backbone of efforts to design, understand and improve the employee experience.

My guest this week on the podcast is Anna Tavis, a Clinical Associate Professor of Human Capital Management at New York University and the editor at People and Strategy a journal for HR Executives. Click below to listen to this week’s episode or to read the full transcript.

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Episode 18: How to Use Employee Surveys to Create Strategic Value (Interview with Sarah Johnson, VP at Perceptyx)

We increasingly expect a similar experience at work as that we enjoy as consumers. This coupled with advances in technology and the growth of people analytics has seen a surge of growth and innovation in the field of employee experience and surveys. With growth comes noise.

How often should I survey my workforce? Is it time to ditch the annual survey? What about survey fatigue? How do I combine surveys with other data and analytics? These are just some of the areas I cover with today's guest on the podcast, Sarah Johnson, Vice President of Enterprise Surveys and Workforce Analytics at Perceptyx. Click below to listen to this week’s episode or to read the full transcript.

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Episode 17: Using HR Analytics and Technology to Drive Business Value at Unilever (Interview with Leena Nair, CHRO at Unilever)

Our guest on the podcast this week doesn't require much of an introduction as she is one of the most recognised, respected and leading voices in our field and a real catalyst of change for our profession. Leena Nair the Chief HR Officer at Unilever. Leena speaks passionately about the need to become more human in our increasingly digital age. Leena and her team at Unilever are rightly regarded as an exemplar for next-gen HR, which at the same time is more business focused and more human. Leena is an important voice in our field and a strong advocate of HR. Click below to listen to this week’s episode or to read the full transcript.

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Episode 16: McKinsey's Approach to Data-Driven HR (Interview with Keith McNulty, Global Director of People Analytics and Measurement at McKinsey)

Our guest on this week’s podcast is Keith McNulty, Global Director of People Analytics and Measurement at McKinsey. Keith is a prolific and renowned writer which saw him recognised by LinkedIn as a top voice in December 2017. Keith is a deep thinker and one of the most knowledgeable and visionary leaders in the space so I know that listeners will enjoy this episode of the podcast as we explore McKinsey’s approach to data-driven HR. Click below to listen to this week’s episode or to read the full transcript.

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Episode 15: Understanding the Shift from HR Tech to Work Tech (Interview with Jason Corsello, CEO at Acadian Company)

The HR technology space continues to attract a lot of attention as well as a growing level of investment. There are literally thousands of vendors in this space. John Sumser said there's 40,000 that he's tracking, which means there is a hell of a lot of choice. But whether you are an HR practitioner, a buyer, an investor or an HR tech company itself, how do you navigate what is a complex and at times confusing market and should it even be called HR Tech anyway?

That's the topic for this weeks episode. Where I talk to one of the most knowledgeable and experienced people working in the space, Jason Corsello, now founder and CEO at the Acadian company and previously Head of Strategy and Corporate Development at Cornerstone as we talk about the shift from HR Tech to work Tech. Click below to listen to this week’s episode or to read the full transcript.

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Episode 14: How to Transform HR to Drive More Business Value (Interview with Jill Larsen, Chief People Officer at Medidata)

The lens on HR continues to intensify. McKinsey talks about the G3 the group of three Executives at the top of the company the CEO, the CFO and the CHRO. But how does a CHRO partner successfully with a CEO and the rest of the executive team?

That's the topic for this week's episode where my guest is Jill Larsen, Chief People Officer at Medidata on how to transform HR to drive more business value. Jill has over 20 years experience in senior HR roles in companies like Cisco, EMC and SunGard. So she is ideally placed to talk about how the role of the CHRO has changed. Click below to listen to this week’s episode or to read the full transcript.

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Episode 13: How AI and Behavioural Science can Reduce Bias in Recruiting (Interview with Frida Polli, CEO at pymetrics)

Unconscious bias is a huge problem in the workplace, especially in areas like recruitment, promotion, and performance management as well as being a major barrier in efforts to improve diversity and inclusion. Whilst training and awareness can help, as humans we have inherent unconscious biases. So how can technology data and science help? And what steps do you need to take to minimise bias through the use of technologies like AI rather than to perpetuate it?

That's the topic for this week's podcast where my guest is Frida Polli co-founder and CEO of pymetrics, where we discuss how AI and behavioural science can reduce bias in recruiting. Click below to listen to this week’s episode or to read the full transcript.

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Episode 12: Building a Successful People Analytics Team (Interview with Ian O'Keefe, Global Head of Workforce Analytics at JPMorgan Chase & Co.)

Building a people analytics function in a global Fortune 50 company is as wonderful an opportunity as it is a significant undertaking. This was the challenge facing my guest today, Ian O'Keefe, when he took the role as Global Head of Workforce Analytics at JPMorgan Chase in June 2016. Ian and I walk through his journey in building the function at the bank as well as reflecting on his 10 years in the space, which has included people analytics roles at Google, Sears, and American Express.

This episode is a must-listen for anyone in a workforce or people analytics role. HR and business professionals interested in how people data can drive business outcomes. Click below to listen to this week’s episode or to read the full transcript.

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Episode 11: The Role of the HR Business Partner in a Digital Age (Interview with Dave Ulrich, Co-Founder and Principal at the RBL Group)

The guest on this week’s show is none other than Dave Ulrich, the renowned university professor, author, speaker, coach, and management consultant. Dave is a Professor of Business at the Ross School of Business at the University of Michigan, and co-founder of the RBL Group. With his colleagues he has written over 30 books that have shaped the HR profession, defined organisations' capabilities, and shown the impact of leadership on customers and investors.

This episode is a must listen for HR professionals looking to increase their business impact, as well as business leaders looking to get more out of their HR teams. Click below to listen to this week’s episode or to read the full transcript.

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Episode 10: Nestlé's People Analytics Journey (Interview with Jordan Pettman, Global Head, People Data, Analytics and Planning at Nestlé)

According to research by the Corporate Research Forum, 69% of organisations with 10,000 employees or more now have a People Analytics team. The reality is perhaps not so rosy, as in my experience, many of these teams are still essentially restricted to reporting, and not really doing analytics. At least it shows the ambition is there.

One organisation that is definitely doing people analytics is Nestlé. Since the arrival in June 2016 of Jordan Pettman, our guest on the show this week, as Global Head of People Data Analytics and Planning, the progress has been remarkable. Click below to listen to this week’s episode and to read the full transcript.

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Episode 9: What is the Future of Learning? (Interview with Catalina Schveninger, Global Head of Learning at Vodafone)

The top trend in the Deloitte Human Capital Trends Report for 2019 is the need for organisations to change the way people learn. The report highlighted three broad trends in how learning is evolving. It is becoming more integrated with work. It is becoming more personal, and it is shifting slowly towards lifelong models.

The for this week's podcast is this new world of learning, where my guest is Catalina Schveninger, Global Head of Learning at Vodafone. Click below to listen to this week’s episode and to read the full transcript.

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Episode 8: How is Automation, AI and Analytics changing Recruiting? (Interview with Richard Collins, Co-Founder at ClickIQ)

We're living in a time of massive disruption, whether it's politics, business, technology, or HR. Perhaps no part of HR is facing bigger disruption than recruiting. The vast bulk of investment in HR technology continues to be in the talent acquisition space, but how is automation, AI and analytics changing recruiting?

That's the topic for this week's podcast where my guest is Richard Collins, co-founder of ClickIQ. Click below to listen to this week’s episode and to read the full transcript.

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Episode 7: What Does it Mean to be a CHRO in a Digital World? (Interview with Katarina Berg, CHRO at Spotify)

The focus on HR continues to intensify, and with it so does the importance of the role of the Chief Human Resources Officer. The CHRO role becomes even more critical in a hyper growth company where balancing culture and talent with the use of technology and data, can prove the difference between success and failure.

But what does the role of CHRO actually entail, and how has it evolved in our digital world? That's the topic for this week's episode where my guest is Katarina Berg, Chief Human Resources Officer at Spotify. Click below to listen to this week’s episode and to read the full transcript.

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Episode 6: How can HR become more Business Relevant? (Interview with Nick Holley, Director of Learning at CRF)

We hear a lot about how HR needs to change, particularly in regard to becoming more digital and analytical and all to deliver greater business value. But how can HR become more business relevant? That's the topic for this week's podcast where my guest is Nick Holley. Nick has extensive experience. Not only in researching key trends in HR but he also works with major global businesses and has a background in senior HR roles as a partner at Arthur Andersen and a Director of Global People Development at Vodafone. Click below to listen to this week’s episode and to read the full transcript.

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Episode 5: How to Build a People Analytics Team in a Global Organisation (Interview with Eden Britt, Group Head of People Analytics at HSBC)

In this week’s podcast episode, we look at how to build a People Analytics team in a global organisation. Being the Global Head of People Analytics in a large multinational is an exciting but at the same time challenging role. Building and structuring the team, developing your operating model, identifying the right projects and business sponsors as well as turning insights into outcomes, are just some of the key responsibilities involved. Our guest this week is Eden Britt, the Group Head of People Analytics and Chief Data Officer for HR at HSBC. Click below to listen to this week’s episode and to read the full transcript.

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Episode 4: Will Blockchain Disrupt the Future of HR Technology? (Interview with Yvette Cameron, Founder and Principal Analyst at NextGen Insights)

Recent research by Accenture, which was published at the World Economic Forum in Davos found that if companies can unlock the value of workforce data whilst maintaining high levels of employee trust, the 600 biggest publicly listed companies in the world alone could unlock a combined value of 3 trillion dollars. One of the challenges to unlocking this value is the whole subject of data privacy and ownership. This is where Blockchain potentially comes in as it could fundamentally shift the status quo on employee data being owned by companies to a future where the data is very much owned by the individual worker and shared with its organisation. That’s the topic of this week’s podcast with Yvette Cameron, Founder and Principle Analyst at Next Gen Insights. Click below to listen to this week’s episode and to read the full transcript.

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Episode 3: How to Create a Culture First Company (Interview with Didier Elzinga, CEO and Founder of Culture Amp)

The renowned management guru Peter Drucker conceived the immortal phrase “Culture eats strategy for breakfast” and any company disconnecting the two is putting their success at risk. Indeed, there is mounting evidence of the clear business benefits in having a healthy and inclusive culture.

But how do you create a Culture First company, and how do you measure your progress against a backdrop of greater employee expectations, rapid advances in technology and changing work models. Also, given the increasingly turbulent times in which we live, how do you adapt and evolve your company culture? That’s the topic of this week’s podcast with Didier Elzinga, Founder and CEO at Culture Amp. Click below to listen to this week’s episode and to read the full transcript.

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