On the show this week, I am talking to Isabelle Chappuis and Gabriele Rizzo, the authors of a fascinating new book called "HR Futures 2030. A Design For Future Ready Human Resources". Throughout our conversation, Isabelle and Gabriele, run through their 10 traits for the future of work in HR and cover some of the key disciplines that HR leaders will need to consider to be successful in 2030 and beyond. Isabelle, Gabriele, and I also discuss, what is foresight and how can techniques from the world of defence be used in HR and in business to provide a strategic advantage and we look at the importance of topics such as trust, community, digital, and sustainability, to organisations of the future. Click below to listen to this week’s episode or to read the full transcript.

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On the show this week, I am talking to Charlie Johnston, Chief People Officer at Mambu. Throughout our conversation, Charlie shares his illuminating perspective on how HR can partner effectively with the business and the role of HR in supporting business leaders and their teams. We also discuss the differences between running HR in a large company and a smaller startup environment, the capabilities that HR needs to be successful in the future, how to make sure that HR is always focused on supporting the business strategy, and then finally, Charlie shares his thoughts on the future for employee experience and how technology will support this. Click below to listen to this week’s episode or to read the full transcript.

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On the show this week, I am talking to Loïc Michel, CEO at skills intelligence and talent marketplace platform 365Talents. Throughout this episode, Loïc and I discuss, how skills data can be used to improve employee experience and support successful talent management. We look at how advances in AI now mean that skills can be mapped in real time, overcoming some of the complexities that organisations have struggled with in doing this previously and we also dive in to how skills data can be used for internal mobility and improving employee retention. Finally, Loïc, shares his thoughts on the future of employee experience and how technology will support this. Click below to listen to this week’s episode or to read the full transcript.

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On the show this week, I am talking to Laura Stevens, Vice President of Global Strategy, Analytics and Employee Experience at DSM. Throughout this episode we discuss how Laura is using her prior experience as a people analytics consultant, to influence her strategy for the people analytics function at DSM. Laura also shares the synergies and opportunities that can be leveraged between employee experience and people analytics by designing services with the human in mind. We also explore how people analytics teams can help to support HR business partners and managers, to become more data-driven. And finally Laura shares her tips on how to prioritise the areas that people analytics teams should work on, in order to ensure that they can scale successfully. Click below to listen to this week’s episode or to read the full transcript.

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On the show this week, I am talking to Jason Averbook, CEO and Co-Founder at Leapgen, one of the leading global authorities on HR technology and employee experience. Throughout this episode, Jason and I discuss his thoughts on how companies should approach employee experience and why that involves a whole person approach with human experience as the focus. We look at why it is so important to understand an individual's purpose and how they want to work, so you can design solutions that meet them where they are and where they are going, and we look at the role of data and technology in helping organisations to understand and measure employee experience. Click below to listen to this week’s episode or to read the full transcript.

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This week, we have got two guests on the show: Ravin Jesuthasan, Senior Partner at Mercer and John Boudreau, Professor Emeritus of Management and Organisation at the University of Southern California, The Marshall School of Business, who are releasing a new book, their fourth together, called Work Without Jobs. Throughout the episode, John and Ravin discuss how they see the future of work and jobs evolving, including the core principles behind their new work operating system. We look at examples of organisations like Unilever, Genentech, and DHL, who have already started to move towards this future system, the impact on leadership of moving to a new work operating system and what that entails for existing leadership behaviours and we also look at what this means for HR, people analytics, and society in general, and look at how you can get started with adopting this new way of working. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Placid Jover, VP of HR for Latin America at Unilever. Throughout our discussion, Placid and I discuss his perspective on how the people analytics field has evolved over the last decade. We look at how Unilever is tackling inclusivity, in particular when it comes to age and changing workforce demographics and Placid talks about the new innovative model that Unilever has launched called, U-Work that helps its workforce to work, earn, learn, and live differently. Plus, Placid and I also discuss, the impact of the pandemic on the advancement of new working models for the future of work and we also look at how behavioural science can help improve the workplace. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Hani Nabeel, Chief Behavioural Scientist at iPsychTech, who discusses how behaviours are the leading indicator of culture, and why he thinks it is time to stop relying on measuring the outcomes of culture, like engagement, during a culture transformation. Throughout the episode, Hani and I discuss, the use of neural thinking, neural technology, and predictive analytics to measure culture. We look at how to connect culture to business outcomes and demonstrate the value of culture transformation. We also dig into some case studies from companies who are tackling cultural transformation and measuring success. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Nigel Guenole, Director of Research and Ethics at the Institute of Management at Goldsmiths, University of London and a former colleague from our respective time at IBM. Throughout the episode Nigel and I discuss how the field of organisational behaviour has evolved over the last few years, what the value of the field is to the enterprise and what some of the new opportunities are. We also explore the capabilities that companies should build in organisational behaviour and how to do this, along with Nigel's recent research, looking into emerging analytical methods, skills identification, and building a skills ontology. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Dr. Nancy Doyle, Chief Research Officer at Genius Within and Co-Director at the Centre for Neurodiversity at Work. In our conversation, Nancy and I discuss the fact that 15 to 20% of the population are neurodiverse, so we are all managing neurodivergent people in our organisations, whether we realise it or not. Nancy also explains how to build organisations that are inclusive to the needs of neurodivergent people, including the most important touch points in the employee journey that should be addressed and the business benefits of hiring neurodiverse individuals, including examples from organisations such as Microsoft. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is René Gessenich, Head of Strategic Workforce Planning at Novartis. In our conversation, René and I discuss the skills operating system that René and his team are building at Novartis and why having a robust skills ontology is so important. We look at how to incorporate internal and external skills data, in a single skills ontology and we also look at Novartis's approach to skills-based workforce planning in more detail. René shares, a couple of examples that illustrate their targeted approach and provides some specific advice for organisations looking to adopt this approach. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Charles Jennings, Partner at the 70:20:10 Institute. Charlies is a big believer in getting the learning context right by better embedding learning into work, often called informal learning, experiential learning, or real learning. While the 70:20:10 model was designed to promote this approach, many organisations adopting the model are still falling short of the mark. Charles and I dig into this in more detail throughout the episode, with many insights, both from academic literature and practical case studies from organisations. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Melissa Arronte, Employee Experience Practice Lead at Medallia. Melissa started her career in people analytics before the term really even existed and her career has taken her on a fascinating journey where she has become a bonafide expert in employee surveys and continuous listening, two topics that we cover extensively throughout this episode. Throughout this episode Melissa and I discuss the state of employee experience today, how to measure the business impact of employee experience and the future of the field and her thoughts on continuous listening in the workplace, the business value, the key challenges and the data sources available beyond employee surveys. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Steve Scott, Managing Director and Global Head of Workforce Management and Analytics at Standard Chartered Bank, talking about the critical importance of developing a data-driven culture in HR, in order for people analytics to deliver sustainable value to the business. Throughout this episode, Steve and I talk about how the field of people analytics is evolving, the transformation of people analytics at Standard Chartered to a value added function, and how Standard Chartered has built an effective talent marketplace that functions in a hybrid work environment. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Thimon De Jong, a social psychologist specialising in the future of human behaviour and the Founder at Whetston. Throughout this episode Thimon and I talk a lot about the psychological impacts of the pandemic on the workforce and discuss how organisations and employees confront change during a crisis as well as Thimon’s interesting perspective on why asking employees what they want during the crisis itself, might not be the best approach. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast is a special bonus episode where David shares his thoughts on the trends and predictions for HR in 2022. 2021 exposed a growing chasm between employers, who yearn for a return to significant in person based working, and employees, who don’t. This only magnifies the importance of the field of human resources. The pandemic has not only accelerated the future of work, it has accelerated the role of HR too. HR’s journey from an inward looking function, focused on compliance, process, standardisation, and intuition, to an outward looking function, focused instead on skills, products, personalisation, and data, has gathered paced in the last two years and is set to quicken further in 2022. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Nerys Mutlow, Evangelist in the Chief Innovation Office at ServiceNow. Throughout this episode Nerys and I discuss the gap between customer experience and employee experience and Nerys’s perspective on how employee experience is evolving, how to design an excellent employee experience by thinking beyond personas to individual level wants and need and the relationship between employee wellbeing and productivity, including striking the right balance in particular for hybrid work. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Anshul Sheopuri, Vice-President and Chief Technology Officer at IBM Workforce, talking about one of the key skills for HR professionals at IBM, data literacy. As both a business and technical executive at IBM, working in HR, Anshul shares his views with us on both the strategic and technological future of HR, with a particular focus on the application of artificial intelligence across the field. Throughout this episode Anshul and I discuss the five pillars of trustworthy AI and HR and how he is developing a data-driven culture at IBM by celebrating individuals who embody that culture, investing in the right tools and technology to democratise data across the organisation and making it clear which skills are needed, including data literacy. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Patrick Coolen, Global Head of People Analytics, HR Intelligence and Organisational Design at ABN AMRO, talking about his journey, setting up and evolving his people analytics team at ABN AMRO, over the last eight years. I have known Patrick, for most of that time and one of the main things that has always stood out to me has been his laser sharp focus on delivering value to the business. Throughout this episode, Patrick and I discuss, his brilliant article written together with his colleague Jaap Veldkamp, 8 Big Ticket Items for People Analytics. We look in particular at analytics for personalisation as well as analytics for value and analytics for evaluation and discuss Patrick's journey developing the people analytics team at ABN AMRO over the last eight years, which all started with a focus on advanced analytics and the business. Click below to listen to this week’s episode or to read the full transcript.

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This week’s podcast guest is Nicky Hoyland, CEO, and co-founder of Huler who talks about moving away from defining where work gets done and instead focusing on the task at hand, the ultimate goal we are striving towards, and letting people figure out for themselves the best way to do that. As a self-proclaimed work tech nerd, Nicky talks about the role that workplace tech plays in a new world of work, enabling people to get work done in the easiest simplest way possible, so once again, we can focus on the end goal of business, above all else. Click below to listen to this week’s episode or to read the full transcript.

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