In this week's podcast, we go on a journey with Tiffany (Scalzitti) Monroe, Chief People & Culture Officer at H&R Block, on how she is transforming H&R Block's people strategy to better align with the company's ambitious growth goals. In this discussion, Tiffany shares, the various phases she and her team have taken to implement their new operating system, BlockOS and real-time results, the impact the pandemic has had on the strategy's progress and her key learns.

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