Some organisations pay lip service to employee feedback, plastering their walls with mission statements that promise open communication and collaboration and sending out less-than-useful surveys with little intention to act upon the survey results. It begs the question: how many of these organisations truly listen, engage with their teams, and act on employee feedback?
Read MoreI’ll say it: traditional employee engagement strategies, such as sending out the same old questions once a year, just aren’t cutting it anymore (or shouldn’t be). First, they don’t give us real insight into what employees are actually experiencing in their day-to-day lives. Secondly, they don’t help us gather the deep data needed to make meaningful organisational changes. Sure, At a surface level – but are you only interested in the surface?
Read MoreHR practitioners at all levels wear many hats in the context of initiating a digital transformation of the workplace; they are the first users of the technology within the organisation and are data-driven researchers of new technologies that enable the People strategy. They are the storytellers to the decision makers, motivating them to invest in the tech. And they are the champions of change, educating and encouraging the employees to adopt the new systems, thus impacting the employee experience.
Read MoreLong before the onset of the pandemic in early 2020, organisations preached a people-centric approach to business. Nevertheless, the impact of Covid-19 accelerated a demonstrable commitment to this goal. In a world where organisations are having to reinvent themselves constantly, it is essential that HR is able to understand and measure employee experience. In this article, we examine how to go about measuring employee and manager perceptions of HR.
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