High employee engagement does not necessarily mean that employees are happy, satisfied, and motivated at work. In fact, research suggests that 18% of organisations have high engagement along high turnover. This raises the pertinent questions: Are we really listening to our employees? Are we creating workforce experiences that truly resonate with them? Or are we just focused on creating a facade of engagement?
Read MoreI recently caught up with Ralf Buechsenschuss, until recently Global Head of Organisational Design, People Analytics and Digitalisation at Zurich Insurance, and now Employee Experience Executive at Microsoft. Ralf shared with me a case study of how during this time at Zurich Insurance, he tapped into a pool of people on the autistic spectrum to close a skills gap on the people analytics team in order to complete an important project. Ralf kindly agreed to share the story with readers of the myHRfuture blog.
Read MoreIn research conducted in 2022 with almost 80 global organisations as part of a co-creation on employee listening with member organisations of the Insight222 People Analytics Program, Insight222 concluded that there are significant factors that leading companies consider when they “do employee listening well.” They focus on business outcomes and key C-suite topics. They scale employee listening across the enterprise. And they take the insights they gather seriously to enable decisions to benefit both the organisation and the employees – the very people that are being “listened to.”
Read MoreCollaboration among employees is a pressing matter and subject to constant change. Since hybrid working is somewhere between remote work and office work, collaboration in this environment has seen more of a morphing in the past few years, not least of all due to COVID-19 and new ways of communicating with team memebers, than in other work environments. Because of this, HR practitioners, people analytic teams, and business leaders need to be diligent and understand the change to ensure that their company continues to see the benefits from a workforce that collaborates well whether working from home or working from the office.
Read MoreIn today's increasingly dynamic work environment, organisations are looking for new and innovative ways to attract, engage, and retain top talent. Engaging and improving the employee lifecycle is a major element of ensuring this. One specific emerging strategy gaining traction within the HR and People Analytics space is employee listening.
Read MoreCompanies that are innovation leaders are changing the world. They are developing new ways to perform business while beating their competitors during looming talks of recession and business shrinkage. Leading Companies are doing this by turning to their most significant asset, their people, and implementing a more effective and welcoming employee experience through employee listening. What’s more people analytics teams in Leading Companies are responsible for/drive employee listening more than non-Leading Companies.
Read MoreEmployee listening is an area within employee experience and talent management that presents companies with significant opportunities for adding business value. In today's complex labour market, employees are demanding more and initiating listening strategies, and taking action from employee feedback can result in highly positive and impactful results. That's why more leading companies are investing in people analytics and strategies for employee listening.
Read MoreIt is challenging to bring staff back after a long stretch of remote work. And it is not necessarily the most popular thing to do. Just look at the news backlash when Elon Musk and Goldman Sachs requested that their employees return to the office. So, it is essential to take the proper steps with return-to-work programs before sending out that mass email telling everyone in the organisation that they will be commuting back to the office and returning to their workstations within the week.
Read MoreOne of the biggest and best resources a company has with the most significant influence over whether they succeed in their industry or fail are the people hired to work in the business. A company with people who are not engaged and do not see a future with the organisation or even their department are likely to see losses. But for, companies that strive for greater growth but also offer continued opportunities for development within the organisation for their employees will discover they experience larger profit and remain competitive in a tight labour market.
Read MoreOrganisations have significantly increased their focus on employee experience since the start of the pandemic. Recent research from Insight222 and TI People investigating the business impact of employee experience revealed that 70% of survey respondents agree that business leaders have shown more interest in employee experience since the start of the Covid-19 pandemic. The importance of frictionless and frustration-free employee experience (EX) is attracting more attention than ever before. In this article, we look at three common myths that companies get wrong about using employee surveys to improve employee experience, and how to address these.
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