Why Should HR and the Business Share the Same Definition of Employee Experience?

Employee Experience (or EX as it is known), continues to generate a lot of noise with organisations arguably putting increased focus on EX in the wake of COVID-19. Businesses know that people are one of their main assets, however meeting people’s expectations for the experiences they have at work is increasingly difficult. A move towards a more employee-centric approach to the experience of work requires a change in mindset across the enterprise. In this blog Caroline outlines why it’s important for the Business and HR to share the same definition of Employee Experience .

The Most Popular HR & People Analytics Resources of 2021

As 2021 draws to a close, we take a look back at some of the most popular HR and People Analytics resources that the myHRfuture readers and the Digital HR Leaders podcast listeners have engaged with this year. There have certainly been some trending topics: Focusing on employee mental health, wellbeing and psychological safety, Preparing the organisation for the future of work with skills-based workforce planning, Upskilling HR professionals with the capabilities they need for the digital age and developing a data driven culture for HR to embed evidence-based decision making across the organisation. Read on to explore each topic in more detail and use the further reading lists at the end of each section to dive even deeper into these themes.

The Best HR & People Analytics Articles of June 2021

As HR job postings continue to spike, there’s never been a more exciting time to be in the field. This month’s collection of the best resources in HR and People Analytics is filled to the brim, and contains news of the publication of a new book on people analytics. Contributors this month include: Leena Nair, Rob Cross, Nickle LaMoreaux, Tanuj Kapilashrami, Dave Ulrich, Naomi Verghese, Mark Mortensen, Amy Armitage, Hung Lee, Caroline Styr, Ian Bailie, Karen Johnson, Peter Romero, Serena H. Huang, Ph.D.

The Best HR & People Analytics Articles of February 2021

With an end in sight and a return to ‘normal’ imminent David Green’s collection of the top HR and People Analytics articles for February has a strong focus on the role of hybrid work, return to the workplace and new ways of working, with articles from: John Boudreau, Susan Lund, Gerald Kane, Dave Ulrich, Heather E. McGowan, Anna Lundström and Ethan Bernstein and many others its a great collection of resources and a must read!

4 Steps to Develop Data-Driven HR and People Teams

We’ve looked back on the most popular skills that HR professionals have been learning in myHRfuture in 2020. The same pattern is emerging, that it’s not just technical skills that HR is focused on, but consulting and influencing skills as well. We’ve grouped the most in demand training into four themes. As talent executives plan to double their efforts in the next two years to upskill their HR teams in new capabilities, let this list be a guide to what’s trending in HR upskilling and how you might develop your HR and People teams.

How to Use Design Thinking in HR

There are many factors that are changing the way we approach human resources, from attracting and selecting talent, all the way through to talent development and retention. Whatever the external influences, the fact is that this change requires new applications in the way we think about our people and design our people management strategies. One of the most recent trends is Design Thinking, and how it can be used as a tool to understand and improve the customer experience of HR.

Customer Experience of HR, Design ThinkingGuest UserAugust 20, 2020Design Thinking, HR Strategy, Future of Work, myHRfutureComment

The Best HR & People Analytics Articles of June 2020

David Green’s selection of articles of the month for June is unsurprisingly dominated by Covid-19 and #BlackLivesMatter, but also features some fascinating pieces on D&I, the future of the workplace, ethics, how people analytics drives business value, employee segmentation, the curse of analytics maturity models, machine learning in HR and HR Tech.

What is Design Thinking?

In the myHRfuture Academy online training course on Design Thinking, Chris Rowlands and the other instructors from TI People provide a step-by-step approach to using Design Thinking practices in HR. In this instructional video and blog post, Chris gives a brief definition of Design Thinking and its history, as well as some thoughts on its application to HR.

Design Thinking, Customer Experience of HRGuest UserDecember 7, 2018Design ThinkingComment

What is the customer experience of HR?

Take a look at the short video clip below from our online training course Incorporating Design Thinking into HR to hear Volker Jacobs talk through the concept of Customer Experience of HR (or CxHR) and how to apply it to your HR digital strategy.

Design Thinking, Customer Experience of HRGuest UserNovember 9, 2018Customer Experience of HR, Design ThinkingComment

A maturity model for Employee Experience

Employee experience is the new battleground in the war for talent. How can HR design a compelling Employee Experience and manage it at scale? Our new EX maturity model offers an implementation roadmap and readiness diagnostic to help HR executives focus limited resources on the right actions and align with their digital HR strategy.

Customer Experience of HR, Design ThinkingVolker JacobsSeptember 4, 2018Employee Experience, Design ThinkingComment

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