In a recent report by TI People and FOUNT Global, Inc, “The Big, Bad State of EX”, 70% of the respondents reported that their organisation's Employee Experience (EX) data is inadequate for their needs. Another finding was that HR professionals take too much responsibility for EX, with 76% of EX professionals responding to the survey saying they are primarily accountable for the quality of EX at their organisations, while business leaders and managers are the #1 influencers of EX in their company.
I was delighted to sit down recently with Jennifer Sigler, FOUNT’s research director and the main author of The Big, Bad State of EX report, for a discussion on the issues identified in the study in relation to people data for this executive article.
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